LiveFormsLiveForms
The app that lets you send interactive Google Forms directly in chat as LiveChat rich messages.

Perfect for surveys, feedback, and instant data collection.

1
Once installed via
LiveChat Marketplace
 the application will appear in
the Agent App
.

tutorial step 1

2
Navigate to settings to access the Google authorization modal.

tutorial step 2

3
Please grant the necessary permissions
    auth/drive.metadata.readonly - Google Drive read-only access to get all existing forms
    forms.body.readonly - Google Forms read-only access to pull survey details

tutorial step 3

4
You’ll see this view if the authorization was successful. You can revoke access if needed.

tutorial step 4

5
Now you’re able to send forms to visitors through the chat.

tutorial step 5

6
The form has been sent.

tutorial step 6

6
The client has received the form.

tutorial step 7

8
The client is completing the form.

tutorial step 8

9
The form has been completed; check the response in Google Forms

tutorial step 9
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